Last updated: 8 October 2026
What you pay for
BookorAI sells software subscriptions for your booking workspace and optional message credits for SMS (and similar) notifications you enable. Current plan names, limits, and prices are published on our Pricing page. Enterprise or custom quotes may be offered separately when listed.
How payments work
When you upgrade from trial, renew a plan, or buy credits, checkout is handled by integrated payment providers. Depending on configuration and region, that may include leading global gateways such as Stripe or Paddle, and regional providers such as OnePay or Payments.lk. You complete payment on the provider’s secure flow or equivalent hosted checkout. We receive payment status and references needed to activate your plan or credits.
Cards and security
We do not store full payment card numbers on BookorAI servers. Card data is collected and processed by the payment provider under their security and PCI obligations. Always confirm you are on a legitimate checkout page before entering card details.
Billing cycle and receipts
Subscriptions renew according to the plan period shown at checkout (for example monthly). Taxes may apply where required. Payment confirmations and dashboard history (where available) serve as your purchase record. Keep references from successful payments for support.
Payment providers
We work with established payment partners so checkout feels familiar worldwide — including globally recognised providers such as Stripe and Paddle where enabled, alongside regional processors such as OnePay and Payments.lk. Providers act as processors for card and related payment methods; their terms and privacy notices also apply to the checkout experience. Which provider you see can vary by region, currency, and account setup.
Refunds and cancellations
Refunds, trial rules, and cancellation effects are described in our Refund & cancellation policy. In short: evaluate during the 14-day free trial; paid charges are generally non-refundable except where law requires or we confirm an error.
Payment support
For failed payments, receipts, or billing questions, email info@stage.bookorai.com with your workspace subdomain and payment reference. Product questions can also go through our Contact page.